Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
When you contact us or request a quote, we collect information you provide such as your name, phone number, email address, vehicle details, and the message you submit. This information may be stored in our internal customer management system to help us serve you better.
How We Use Your Information
We use your information to respond to inquiries, provide quotes, schedule service, send appointment reminders, and communicate about your request. We do not sell your information to third parties.
Appointment Communications
If you become a customer, we may send you SMS messages related to your appointment, such as confirmation and day-of reminders. Message and data rates may apply. You may opt out at any time by contacting us directly.
Sharing
We only share information as needed to deliver our services or comply with legal obligations.
Data Retention
We keep your information for as long as necessary to fulfill the purposes described above or as required by law.
Security
We take reasonable measures to protect your information. Our customer data is stored securely using industry-standard practices. However, no method of transmission or storage is 100% secure.
Contact Us
If you have questions about this policy or would like your information removed, please contact Buchanan Auto Glass at (209) 747-2267.